1. Overview
At Our Store, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping procedures, estimated delivery timelines, and important information related to order fulfillment and delivery.
2. Order Processing
- Orders are typically processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing times may vary during peak seasons, promotional events, or due to unforeseen circumstances.
Customers will receive order updates once their order has been processed and shipped.
3. Shipping Coverage
We currently ship to eligible serviceable locations. Delivery availability may vary depending on the destination and courier service coverage.
Certain remote or restricted areas may require additional delivery time or may not be eligible for shipping.
4. Delivery Timeframes
Estimated delivery times vary based on the shipping destination:
- Metro Cities: 3–7 business days
- Non-Metro Cities: 5–10 business days
- Remote Areas: 7–14 business days
These delivery estimates are approximate and should not be considered guaranteed delivery commitments.
5. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before order confirmation.
From time to time, we may offer free shipping promotions on eligible orders. Such promotions are subject to specific terms and conditions.
6. Order Tracking
Once an order is shipped, tracking information may be made available to help customers monitor the delivery status of their shipment.
Tracking updates are provided by third-party courier partners and may take some time to reflect after dispatch.
7. Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- High order volumes
- Courier service issues
- Government restrictions or regulations
Mobile Cover Banner shall not be held responsible for delays caused by circumstances beyond our reasonable control.
8. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details at the time of purchase.
We are not responsible for delivery failures, delays, or additional charges resulting from incorrect, incomplete, or outdated shipping information provided by the customer.
9. Failed Delivery Attempts
If a delivery attempt is unsuccessful due to customer unavailability or incorrect address information, the courier partner may attempt redelivery according to their policies.
Additional charges may apply if reshipment becomes necessary.
10. Damaged or Missing Packages
If your order arrives damaged, incomplete, or appears to have been tampered with, please report the issue promptly through the support channels available on our website.
Customers may be required to provide photographs or supporting information to assist with the investigation and resolution process.
11. Lost Shipments
In rare cases where a shipment is lost during transit, we will work with the shipping carrier to investigate the matter. Appropriate resolutions, including replacement or refund options, may be provided after verification.
12. Cash on Delivery (COD)
Where available, Cash on Delivery orders are subject to verification and confirmation procedures before shipment.
We reserve the right to limit or decline COD services for specific locations, customers, or order values.
13. Customized Products
Customized or personalized mobile covers may require additional processing time before shipment due to design verification, printing, and quality checks.
Estimated delivery timelines for customized products may differ from standard products.
14. International Shipping
If international shipping is offered, customers are responsible for any applicable customs duties, taxes, import fees, or regulatory charges imposed by the destination country.
Delivery times for international orders may vary based on customs clearance and local courier services.
15. Changes to This Policy
Mobile Cover Banner reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon publication on the website.
16. Support
For questions regarding shipping, delivery status, or shipment-related concerns, customers may use the support options available on the website.
ROOMI TRADRES managed by MANISH KUMAR DUREJA